Analyst Report

Gartner Report | Infographic: Our Most Fundamental Customer Experience Advice Fits on a Napkin

Gartner states, “CX can be complex, so a team of Gartner analysts took their best, most fundamental CX advice and distilled it down to fit on an ordinary napkin. Application leaders supporting CX should keep these fundamentals top-of-mind when launching a new CX program or improving an existing one.”

Read this complimentary Gartner Report: Infographic: Our Most Fundamental Customer Experience Advice Fits on a Napkin

Gartner Infographic: Our Most Fundamental Customer Experience Advice Fits on a Napkin, Michael Chiu, Ed Thompson, 9 August 2024

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